Here’s how it works:
Initial Consultation
For interest in working together, reach out to us via the Concierge tab. We will then email you to schedule an initial consultation (allow 3-5 business days). During your consultation, we chat over the phone, via Zoom, or in-person to discuss your objectives. At times, prospective clients submit a Pinterest board prior to their consultation so that we can see your initial design thoughts.
You will then need to complete the Branding Questionnaire for our team to review. This will help us see if we are the perfect match for one another. If not previously submitted, we will have you submit your Pinterest board.
Current offerings include The Great Branding Bootcamp, Design-Your-Day Rate, Premier Website Package, and The VIP Branding and Website Package (includes a 15% promotional discount).
If Josh feels that you are an excellent candidate, we will get you on the books for your project. You will also receive a design agreement via DocuSign to outline the fine details of the project, payment schedule, ownership rights, etc.
Most projects are either on a 60/40 or 30/30/40 payment schedule. Your initial installment will be due before your “Beginning of the Week Call.” You will also receive a design agreement via DocuSign to outline the fine details of the project, payment schedule, ownership rights, etc.
Most projects, specifically the Great Branding Bootcamp, will continue as follows. Keep in mind, every client has a individualized needs, so process may vary.
Monday: Beginning of the Week Call
Congratulations! You’re booked and ready to go!
Although Josh is booked far in advance, he exclusively works on one project at a time to make sure that you feel well taken care of. Bright and early Monday morning the week of your project, we will have a call at 10am EST to make sure we are on the same page about goals, objectives, and so that we can talk process for the week.
We will share some initial ideas and plans for design trajectory. At that point, you will give us the go ahead for Design Commencement.
MOnday-Thursday: Design Commencement
We now spend the duration of the week on your official project designs for your End-of-Week presentation/pitch. Make sure to keep your email handy during the week just incase we need to contact you for questions or feedback—not always necessary, but at times, helpful! We are fully gearing up for the big day!
Friday morning: Presentation pitch
9:30am Friday morning is the moment we’ve all be waiting for! After hearing all of your initial thoughts, we hit you with our very best shot. Typically, at least two or three fully fleshed out concepts with which you can take and hit the ground running. We are confident you will love one (if not multiple). We will take good notes. Some clients even request a combination of multiple of the designs. After the presentation, we make updates and revisions as needed, and we gear up for our final pitch on Friday afternoon.
Friday Afternoon: Final Pitch
We’ve made the finishing touches and your project is ready to be finalized! We will present this to you in a final pitch to make sure everything is perfect.
Once you give us your finalized approval, we will send you an “Approval to Proceed” agreement via DocuSign which allows our team to begin packaging all of your files and getting all deliverables ready to send. You final payment will also be due at this point.
Packaging deliverables
We organize all of your files and get them ready for delivery! We know you are so very excited, and we are, too! Thank you for trusting us selecting us to chart out this endeavor for you!
Monday: delivery
Agreement has been signed, payment has been received, and we are finishing the final touches! You can expect to see your perfectly poised files in your inbox by close-of-business Monday.
Oh, and one more thing: You have access to a full 30-days of email support for us to answer any questions you may have via our Concierge service. We’re here to help you launch your brand as smoothly as possible.
We look forward to partnering with you again in the future.